Our store is based in Auckland, New Zealand and we operate solely online. Our customer service is available from 9.30am – 5.30pm, Monday – Friday.

If you have any questions about our products or you want to request the tracking number of your recent order, kindly drop us a message below or email us at We’ll get back to you as soon as we can or on the next working day. You can also click here to get more info about our shipping and delivery times. Thanks.

For more FAQ about our Ecoegg Laundry Egg, click here.


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